Travel Advisory

Updated: September 16, 2024

High Water Affecting Regions along Upper Danube River

Higher than average water conditions are impacting access to certain docking locations along the upper Danube River (between Budapest, Hungary and Vilshofen, Germany); however, our experienced operations team has been adjusting itineraries, using alternative docking facilities and arranging convenient ships swaps to ensure guests are still able to enjoy the excursions planned.

High water conditions tend to arrive and disappear very quickly therefore it is essential that guests (or their travel advisors) ensure contact information (email) is within the online “Cruise Check-In” as well as having "push notifications" activated within the AmaWaterways "myAmaCruise" app should we need to advise of any last-minute changes to docking locations. In any event, a representative of AmaWaterways will be at the original docking location to provide assistance if needed.

With our large fleet of company-owned river cruise ships strategically positioned to facilitate convenient ship swaps if required, plus 22 years of operating experience on the rivers of Europe, AmaWaterways is well equipped to adapt and minimize any impact from these unforeseen events and ensure a safe and enjoyable river cruise vacation for our guests.

Flexibility Policy and Insurance Coverage

We understand the importance of flexibility when making your travel plans and have designed special programs to provide additional peace of mind. Visit our Peace of Mind page for more information.

Unexpected interruptions or delays may occur when traveling internationally. All travelers should ensure they have adequate trip cancellation, interruption and medical insurance.

For US travelers who have detailed questions regarding the Travel Guard insurance policy, please visit Travel Guard directly at https://www.travelguard.com/travel-news/coronavirus-advisory to see specific applicable policy terms which are detailed by state of residency. Or call Travel Guard at 1-866-833-8780 for questions regarding policy coverage.

Travel Entry Requirements

Travelers are responsible for ensuring they meet the travel entry requirements of each country visited during the river cruise. Please refer to the Travel Entry Requirements page for important details.

Israel

AmaWaterways has temporarily suspended its optional 4-night post-cruise land package in Israel. Guests with the post-cruise Israel package scheduled to depart on Secrets of Egypt & the Nile itinerary starting in Cairo through July 2025 will be refunded for the Israel land portion as well as the Cairo to Tel Aviv airfare. Guests on these impacted departures should contact their travel advisor or airline (if flights were booked directly with the airline) to review change fees that may be applicable to their return international flights.

There are no other changes to any other Egypt river cruise or associated land packages.

Ukraine

Our experienced operations team is closely following the situation in Ukraine. If any adjustments to our Eastern European itinerary are necessary, we will advise our travel partners and guests.

Contacts

Please make a note of these telephone numbers:

  • US and Canada AmaWaterways:
    1 800 626 0126 or +1 818 428 6198
  • Australia Toll-free:
    1800 867 126
  • New Zealand Toll-free:
    0800 005 636
  • Outside of our operating hours, please call our AU/NZ emergency phone number:
    +1 747 251 0911 (Charges may apply)

Our Hours of Operation are: 8am to 5pm AEST Monday to Friday

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